# Olukunle Tella - PMP-certified Project Manager and Operations Leader Source: https://hello.cv/olukunletella kt@gmail.com | +1 306-503-9888 | Regina ## Links - LinkedIn | www.linkedin.com/in/olukunle-tella-b49a9759 - Email | kunlettella@gmail.com - Phone | +1 306-503-9842 ## About PMP-certified Project Manager and tri-disciplinary professional with 10+ years of experience delivering complex programmes across global enterprise environments — including a decade with Shell, one of the world's largest integrated energy companies.
My foundation is a Bachelor's in Electronic Engineering and a Master's in Information Science. That combination — engineering rigour, information systems thinking, and hands-on delivery — shapes an approach to project management that goes beyond scheduling and governance: I understand the technical depth beneath the business problem, and translate that into outcomes that last.
Over a decade, I have built three complementary practices that I now bring to every engagement:
→ Project & Programme Management — leading cross-functional teams on large-scale, cross-functional portfolios from concept through delivery, across IT, digital transformation, infrastructure, and business change. Experienced in Agile, Waterfall, and hybrid delivery frameworks across regulated and fast-moving environments.
→ Governance, Risk & Compliance (GRC) — embedding cybersecurity and compliance frameworks (NIST RMF, ISO 27001, GDPR, PIPEDA) into project delivery as structured deliverables from the earliest planning stages. This includes experience in operational technology (OT) and process control domain IT — assessing cyber risk at the interface of IT and industrial systems, gained through project delivery work within Shell's upstream engineering environment.
→ Data Analysis & Visualisation — designing dashboards and reporting frameworks that give leadership real-time visibility into performance, risk, and strategic progress, applied across Microsoft Excel, Power BI, and Python in both operational and executive contexts.
Across all three disciplines, I am actively deepening my capability in artificial intelligence & data analytics — exploring how AI tools and methods apply to project intelligence, data-driven decision-making, and risk analysis. This includes engagement with the Alberta Machine Intelligence Institute (AMII) AI Pathways programme, part of Alberta's Low Carbon Workforce initiative, as a structured pathway to building applied AI skills relevant to the industries I serve.
Industries served include energy, technology, financial services, and health — with a cross-sector perspective on what good delivery looks like.
Currently open to opportunities in Project / Programme Management, PMO Leadership, Business Analysis, or GRC — Canada-based or remote globally
## Work ### Customer Success Analyst | HGS Managed a portfolio of client engagements, ensuring timely follow-up, issue resolution, and progression of customer activities through established service workflows to enhance satisfaction. - Analyzed customer needs and recommended appropriate solutions, contributing to a 4% increase in product adoption and significantly improved customer satisfaction. - Maintained accurate records and tracked outstanding actions, coordinating across internal teams to ensure timely completion of customer requests and service delivery. - Served as a critical liaison between clients, technical teams, and business stakeholders, effectively removing obstacles, improving communication, and supporting successful customer outcomes. - Monitored service activities, thoroughly documented interactions, and ensured compliance and governance requirements for quality and consistency across all customer engagements. ### Project Manager / Business Analyst | VR Superstore Coordinated cross-functional technology and business initiatives across IT, marketing, HR, and operations, maintaining accurate data across all active workstreams to keep delivery on track. - Managed multiple concurrent projects using structured governance, risk tracking, and weekly status reporting, proactively surfacing at-risk items and flagging blockers to leadership before impacting delivery timelines. - Supported organizational change initiatives that contributed to a 5% increase in lead generation and improved overall project delivery timelines. - Routed questions and dependencies between technical and business stakeholders, significantly reducing delivery bottlenecks and freeing senior team members from routine coordination exchanges. - Produced comprehensive pipeline status reports, enhancing visibility into project progress, dependencies, and stage transitions, enabling leadership to identify stalling items and make faster decisions. ### Technical Project Manager | Kat Innovation Developed and secured approval for project charter, scope, and delivery roadmap, ensuring alignment between technical objectives and organizational priorities. - Coordinated a geographically dispersed team across four provinces to develop a cloud migration strategy, significantly improving collaboration and delivery alignment within a remote environment. - Engaged leadership teams and external stakeholders on critical regulatory and compliance considerations, including GDPR, HIPAA, and PIPEDA, ensuring strategic alignment and risk awareness. - Delivered a comprehensive migration strategy that successfully supported operational scalability, compliance readiness, and future cloud adoption initiatives. ### Program /Business Intelligence Manager | Dynamic Strides Led reporting and performance-monitoring initiatives, providing leadership teams with critical visibility into key metrics, operational performance, and strategic priorities. - Facilitated regular stakeholder meetings, driving accountability, alignment, and execution across multiple workstreams and cross-functional teams. - Developed enterprise reporting dashboards and frameworks that improved visibility into performance trends, workflow bottlenecks, and executive decision-making. - Streamlined operational processes and introduced improvements that enhanced efficiency, increased transparency, and supported informed decision-making. - Supported organizational change initiatives by coordinating communications, monitoring progress, and helping teams adapt to evolving business priorities. ### IT Program & Business Interface Manager | Shell Petroleum Development Company Led delivery coordination of a $2M enterprise digital transformation initiative involving cloud solutions, business process automation, and cross-functional operational improvements across multiple business units. - Managed cross-functional project teams, vendors, and business stakeholders, ensuring alignment of project schedules, priorities, deliverables, and operational readiness activities. - Coordinated cross-functional teams and third-party vendors to ensure alignment of project activities, timelines, and business objectives. - Supported organizational change and operational transition activities, including stakeholder engagement, communication planning, and post-implementation readiness. - Contributed to process automation and digital transformation efforts that enhanced operational efficiency and improved collaboration across business and technology teams. ### IT Program Manager & Capital Project Analyst | Shell Petroleum Development Company Coordinated project schedules, governance reporting, risk logs, and stakeholder communications to support executive visibility and project delivery oversight. - Facilitated collaboration between business and technology teams to translate operational requirements into digital and technology solutions. - Improved project planning and schedule coordination efforts, contributing to approximately 5% reduction in project-related costs. - Enhanced cross-functional collaboration and agile delivery practices, helping accelerate realization of project benefits and operational outcomes. ## Education ### University of Ibadan | Information Science 52.2% ### University of Nigeria | Electronic Engineering 2.8 ## Languages - English - Yoruba | Native ## Certificates ### Project Management Professional (PMP) Project Management Institute (PMI) ## Skills ### Methodologies - Agile - Waterfall - Hybrid delivery methodologies ### Core Skills - Project / Program Management - Stakeholder Management - Business Analysis - Change Management - Process improvement - Workflow optimization - Digital transformation ### Technical Tools - Shell SAP Blue-Print - SharePoint - ServiceNow - Eramba ## References ### References Available on request ## Source Read this profile on Hello.cv: https://hello.cv/olukunletella Create your free profile at https://hello.cv